Learn to manage different personality types and advance your career
Written by David Cotton, leading expert as both a coach and practitioner, this book quickly teaches you the insider secrets you need to successfully manage difficult people. The seven straightforward chapters feature the key points of the subject, as well as questions to ensure you have taken it all in. There are also cartoons and diagrams throughout that make this book a more enjoyable and effective learning experience.
Learn in a week, what the experts learn in a lifetime!
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David Cotton is an international trainer, speaker, facilitator and author.
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Book Description Paperback. Condition: new. Paperback. Written by David Cotton, a leading expert as both a coach and a practitioner, this book quickly teaches you the insider secrets you need to know in order to manage difficult people successfully.The highly motivational 'in a week' structure of the book provides seven straightforward chapters explaining the key points:- Sunday: understanding and preventing difficult behaviour - Monday: developing your skills for managing difficult people - Tuesday: more advanced skills for managing difficult people - Wednesday: managing specific types of difficult behaviour - Thursday: feedback that works and critical conversations - Friday: managing conflict - Saturday: getting support and escalating issues At the end of the book, there are refresher questions to ensure you have taken it all in. There are also cartoons and diagrams throughout, to help make this book a more enjoyable and effective learning experience.So what are you waiting for? Let this book put you on the fast track to success! A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively. Shipping may be from multiple locations in the US or from the UK, depending on stock availability. Seller Inventory # 9781471800344
Book Description paperback. Condition: New. Language: ENG. Seller Inventory # 9781471800344
Book Description Paperback. Condition: new. Brand New Copy. Seller Inventory # BBB_new1471800342
Book Description Condition: New. Book is in NEW condition. 0.44. Seller Inventory # 1471800342-2-1
Book Description Paperback. Condition: New. BRAND NEW ** SUPER FAST SHIPPING FROM UK WAREHOUSE ** 30 DAY MONEY BACK GUARANTEE. Seller Inventory # 9781471800344-GDR
Book Description Paperback / softback. Condition: New. New copy - Usually dispatched within 4 working days. A dynamic collection of tools, techniques, and strategies that will help you manage difficult people more effectively. Seller Inventory # B9781471800344
Book Description Paperback. Condition: Brand New. 1st edition. 128 pages. 7.75x5.00x0.50 inches. In Stock. Seller Inventory # __1471800342
Book Description Condition: New. In. Seller Inventory # ria9781471800344_new
Book Description Condition: New. Learn in a week, what the experts learn in a lifetime Num Pages: 128 pages, black & white illustrations. BIC Classification: KJMV2. Category: (G) General (US: Trade). Dimension: 197 x 129 x 10. Weight in Grams: 128. . 2010. 1st Edition. Paperback. . . . . Seller Inventory # V9781471800344
Book Description Paperback. Condition: new. Buy for Great customer experience. Seller Inventory # GoldenDragon1471800342