The Manager's Guide To Business Writing - Softcover

Hone your business writing skills to hit the target every time! In today's fast-action business world, you are often required to write accurate, hard-hitting letters, memos, and reports­­all at a moment's notice!

The Manager's Guide to Business Writing contains practical guidelines for writing business correspondence and materials with speed, precision, and power, giving your readers the most information in the least amount of time. Designed to provide maximum impact to your everyday work performance, this intense short course in persuasive writing contains examples of letters, memos, and e-mail written to grab your readers' attention and make them take action. It shows how to put more force into your writing through use of visuals, white space, and headings. And it gives detailed instructions for handling difficult situations, including breaking bad news, handling angry customers, and using persuasion effectively.